Help Items

You don't have to wait in line at all this year regrettably.  All orders for course materials will be completed online and shipped via Fedex (Priority Courier to orders with a PO Box).  Please place your orders as soon as possible to allow us to ship in time for classes.

The Campus Bookstore posts book lists as soon as they are received by the course instructor.   If your course is not listed, it is because:

• The Instructor has not selected any books for the course yet.
• There are no books required for the course.

We encourage faculty to choose textbooks for their courses as soon as possible, however we do receive textbooks adoptions from faculty up to the first day of classes. If you are unsure contact your instructor to find out why no books have been chosen for your course.

This year is different.  Typically we recommend that students wait until they attend their first class before buying their course materials, however this year you should purchase your materials as soon as you have selected your courses.  This will allow us to ship them to you in time for your first class.

Yes, you can check our website using your course code (ie. ANAT100).  If the book is in stock you will see it along with the price of the book.

If you need to return an item for any reason we ask that you keep it in the same condition as it was purchased and return it to us via mail or in person with a copy of your receipt or order information.  Our return deadline for the fall term is typically 3 weeks from when your class begins (September 7th)...so September 28th.  

We understand however that this year is different again.  If you have a special need or request please reach out to us at frontdesk@campusbookstore.com so we can help. 

The use of a required book is critical to the success in the course, and the portion of the book used is between 50% - 100%. The contents of the Recommended texbooks are complementary to the course content, even though the use of the book is not critical to the success in the course. Students should be notified by the instructor of the usefulness of the recommended book as a reference tool.

Technically the "recommended" books are not critical to success in the course. However, we suggest you wait until the first day of classes to decide. Generally, professors will inform students exactly how important the "recommended" texts are.

Please go to http://www.campusbookstore.com/Faculty/AdoptionForm/. where you will find step by step instructions on how to adopt books.

We ship world wide.

This year we will be shipping to residence.  When you place your order online please type in your residence hall and room number.   The postal code should be K7L 3N6.  Orders for residences will be grouped and sent to a central location which in turn will be distributed to your residence and then on to you.  Conversely, should you wish to have your books shipped to your house you can order online now and we will ship via FEDEX so you have your course materials when you arrive.

In order to find out which textbooks are needed it is essential that you know what courses you are taking. Check your timetable on your Solus account to find the course codes.

If your course code is not online it simply means that your professor has not yet chosen a book for the course. It can also mean that there are no required books for the course.

Please go to https://www.campusbookstore.com/textbooks/shipping-rates to view our shipping rates.

You will receive a confirmation email when your order has been placed and an additional email when it has shipped.  Finally, you will receive a FEDEX tracking number via email as soon as your order is on its way.

All deskcopies must be obtained directly from the publisher. Please contact us and we can provide the contact information.

We understand that this year is different.  If you need to return an item for any reason we ask that you keep it in the same condition as it was purchased and HOLD the item until October 1st.  At that time your return options will be posted on our website/social media as they may vary depending on the state of the COVID pandemic.  

Return information will be posted on:

www.campusbookstore.com

www.fifthfieldcompany.com 

We do not sell gowns at the Bookstore. If you go to http://www.queensu.ca/registrar/convocation/grad-info you can get information regarding gown rentals.

We do sell frames. Diploma frames are priced between $70 and $199 plus taxes. Please note that we do not do the actual framing.

Of course! We are not only a University bookstore but a general bookstore as well. Students and non-students are both welcome!

Technically the "recommended" books are not critical to success in the course. However, we suggest you wait until the first day of classes to decide. Generally Professors will inform students exactly how important the "recommended" texts are.

We sell the academic discipline bars starting at $7.95. We can order custom bars as long as you are ordering a minimum of ten. It generally takes 4-6 weeks to arrive and your order must be prepaid. We have order forms available instore and online by clicking here.

Yes. We carry apparel for babies three months to twelve months. We carry children sizes 2, 4, 6 and 6x. As for adult clothing we carry the standard S, M, L, XL in all items. In some items we carry XS to XXL. However, we cannot guarantee all sizes will be in stock at all times.

We ship world wide.

Please note the Campus Bookstore is not open to the general public until further notice - but should you need directions for the future please see below.

From Highway 401, go south at the "Sir John A. MacDonald Blvd." exit. Follow "Sir John A. MacDonald Blvd." south to "Union Street". Go east on "Union Street". Follow "Union Street" to Queen's Campus. The Campus Bookstore is located on an unnamed street between "University Avenue" and "Arch Street". The street is directly south of the Jock Harty Arena. Follow this street until you see "Clark Hall" on the right side of the road.

We are always accepting resumes. Please email your resume and cover letter to frontdesk@campusbookstore.com.

The Bookstore sells two types of calculators.  Casio FX991MS+ for Science and Sharp EL738C for Business students. Both are approved and do not need to have a sticker.

In order to set up an account for your child please call the Bookstore at 1-800-267-9478. You will be asked for a valid credit card as well as any purchase restrictions you would like us to enforce.

You can pay for your online purchases using Visa, Visa-Debit, Mastercard and soon Mastercard-Debit.

The use of a required book is critical to success in the course, and the portion of the book used is between 50% - 100%.  The contents of Recommended texbooks are complementary to the course content, even though the use of the book is not critical to success in the course. Students should be notified by the instructor of the usefulness of the recommended book as a reference tool.

Please go to textbook adoptions. There you will find step by step instructions on how to adopt books.

We ship world wide.

All deskcopies must be obtained directly from the publisher. Please contact us and we can provide the contact information.