General Books, Gifts and Clothing
General reading books, insignia items and clothing items may be returned within two weeks of purchase. Merchandise must be in new and unused condition and accompanied by a sales receipt. If you have defective merchandise please return as soon as possible so that we may offer a replacement.
Textbooks/Used Books
We regret that our textbook policy cannot be as liberal as our general returns policy. We will be happy to offer a full refund so long as:
- you have your sales receipt
- the book is in the same condition that you purchased it in,
- shrinkwrapped items are returned unopened
Return Deadlines
Returns must be made on or before the following term deadlines, or within one week of dropping a course:
Fall and Fall/Winter Terms: 3 weeks from the first day of classes.
Winter Term: 2 weeks from the first day of classes.
Spring, Spring/Summer, and Summer Terms: 1 week from the first day of classes.
Circumstances Beyond Our Control...
Finally, much of our textbook return policy is dictated by policies set by textbook publishers. If one of these policies is affecting your return and is beyond our control, we will be happy to provide you with the publisher's phone number.
If you have questions comments or concerns about our returns policy please contact us.
